RETURN POLICY

1. Prescription Medications: Generally, prescription medications are not eligible for return once they have been shipped, due to safety and regulatory reasons.

2. Non-Prescription Items: Some non-prescription items like over-the-counter medications, health supplements, and other health products might be eligible for return, usually under specific conditions (unopened, within a certain time frame, etc.).

3. Damaged or Incorrect Items: If the product received is damaged, defective, or incorrect, most online pharmacies will allow returns or exchanges.

4. Return Time Frame: There is usually a specified time frame within which returns must be initiated, commonly 14 to 30 days from the delivery date.

5. Return Process: Customers typically need to contact customer service to initiate a return, receive a return authorization, and follow specific instructions for returning the product.

6. Refunds: Refunds are usually processed after the returned item is received and inspected. The time frame for receiving a refund can vary.