TERMS & CONDITIONS

Introduction

Welcome to BIO CLINIC. These Terms and Conditions govern your use of our website, services, and products, including the sale of medicine, telemedicine services, and diagnostic services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our services.

1. Definitions

• "BIO CLINIC" refers to our company, including its website and all services offered.
• "Services" refers to the sale of medicine, telemedicine services, and diagnostic services provided by BIO CLINIC.
• "User" refers to anyone who uses our services, including patients and visitors to our website.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

2.2 Account Registration

To access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. You are responsible for safeguarding your account information and for all activities that occur under your account.

3. Sale of Medicine

3.1 Prescription Requirement

Certain medicines sold by BIO CLINIC require a valid prescription from a licensed healthcare provider. You agree to provide a valid prescription when required and understand that failure to do so may result in the cancellation of your order.

3.2 Delivery

BIO CLINIC offers home delivery of medicines. Delivery times may vary based on location and availability. BIO CLINIC is not responsible for delays caused by external factors beyond our control.

3.3 Returns and Refunds

Medicines cannot be returned or exchanged once delivered, except in cases of damaged or incorrect products. Please contact our customer service for assistance with such issues.

4. Telemedicine Services

4.1 Service Description

BIO CLINIC offers telemedicine services, allowing users to consult with licensed healthcare providers remotely. These consultations are conducted via video calls, phone calls, or chat.

4.2 User Responsibility

You agree to provide accurate and complete information during your telemedicine consultation. The healthcare provider's advice is based on the information you provide. Misrepresentation or omission of information may affect the quality of care you receive.

4.3 Limitations

Telemedicine services are not a substitute for in-person visits in cases of emergencies or conditions that require physical examination. If you experience a medical emergency, please seek immediate in-person medical attention.

5. Diagnostic Services

5.1 Service Description

BIO CLINIC provides diagnostic services, including lab tests and imaging services. You may be required to visit a designated location for sample collection or imaging procedures.

5.2 Results

Diagnostic test results will be provided within the timeframe specified during the service request. Results are for informational purposes and should be discussed with a licensed healthcare provider for appropriate interpretation and guidance.

6. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

7. Intellectual Property

All content, trademarks, logos, and other intellectual property on the BIO CLINIC website and associated services are the property of BIO CLINIC or its licensors. You may not use, reproduce, or distribute any content from our services without our express written permission.

8. Limitation of Liability

BIO CLINIC provides services on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted or error-free. To the fullest extent permitted by law, BIO CLINIC disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. BIO CLINIC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [Your Country/State].

10. Changes to Terms and Conditions

BIO CLINIC reserves the right to modify these Terms and Conditions at any time. We will notify you of significant changes by posting the new Terms and Conditions on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.